Privacy Policy
Privacy Policy
Last Updated: 10/08/2023
Thank you for choosing WANDERLUST SRLS ("we," "us," or "our") for your travel needs. We are committed to protecting your personal information and your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with European Union and Italian data protection laws. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Contact Information: Name, email address, phone number, postal address.
- Booking Information: Travel preferences, booking history, travel companions' information.
- Payment Information: Credit card details, billing address.
- Usage Data: Information about your interactions with our website, such as pages visited, actions taken, and device information.
- Communication Data: Records of your correspondence with us, including emails and chat interactions.
- Location Data: Geographical information if you use location-based services.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: Processing bookings, reservations, and payments for travel-related services.
- Customer Support: Assisting you with inquiries, requests, and addressing issues.
- Marketing: Sending promotional materials, offers, and updates about our services.
- Improving Services: Analyzing usage patterns to enhance our website and offerings.
- Legal Obligations: Complying with applicable laws, regulations, and court orders.
3. Data Sharing
We may share your personal information with:
- Service Providers: Third-party partners involved in delivering travel services, such as airlines, hotels, and tour operators.
- Payment Processors: Entities that process payments on our behalf.
- Legal Authorities: When required by law or to protect our rights and safety.
4. Your Choices
- You can update your preferences or unsubscribe from marketing communications at any time.
- You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
- You can disable cookies and similar tracking technologies in your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Data Retention
We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
7. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors.
8. International Transfers
Your personal information may be transferred and processed outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Check the "Last Updated" date to see when changes were made.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Note: This Privacy Policy is a general template and should be reviewed by legal professionals to ensure compliance with specific laws and regulations that may apply to your travel agency and location. Additionally, it's important to keep the Privacy Policy up to date with any changes in laws or practices.
